Managed AI agents for customer conversations

Take routine customer work off your plate. Keep control.

Give customers answers, help prospects book the next step, and keep follow-ups moving. You get an AI agent built around your workflows, with a team that handles the technical work.

Book your workflow review Find your starting point

Start with the task that keeps pulling you away. You don’t need to plan an entire AI rollout.

“What impressed us most was how quickly Prospera turned our vision into reality.”

Arran D. · Infinity Autos · Published client feedback

01 / The daily reality

Your team is doing the work. The follow-up becomes more work.

A customer calls while you’re helping someone else.

A prospect needs an appointment. Another needs a reminder. Someone is waiting for an order update. A file is missing one document.

Each task looks small. Together, they become the work you catch up on after the workday.

You need a way to get routine work handled, while keeping people involved where their judgment matters.

02 / Your starting point

What are you trying to get done?

Choose the situation closest to yours. Start with the job, not the technology.

Choose the customer-facing job you want help with.

This is a starting route, not an assessment of your business. The right scope depends on your workflow and systems.

03 / The service lanes

Start with the work you need handled.

You don’t need every service at once. Choose a starting workflow. Add related work when the first deployment has earned its place.

01 / Customer support & coverage Your selected lane

Give customers answers without pulling your team away.

When the same questions keep arriving, your team shouldn’t have to start from scratch each time.

Help shoppers with product questions, order updates, delivery information, and return policies. Add coverage for routine after-hours inquiries, with handoff rules for questions that need your team.

Your starting goal
Less repetitive handling. More room for customers who need personal attention.

The work involved: A support agent, approved information, relevant system connections, and defined handoff points.

Choose customer support

View published service capabilities

02 / Lead response & booking Your selected lane

Get prospects to the next conversation.

You can’t interrupt every meeting to answer a new inquiry.

Capture what a prospect needs, ask your qualification questions, and help suitable prospects book a call, showing, or consultation. Route inquiries according to your team’s responsibilities and availability.

Your starting goal
Fewer inquiries left waiting. More suitable conversations on your calendar.

The work involved: Lead-response agents, qualification logic, scheduling connections, routing, and follow-up.

Choose lead response

View published service capabilities

03 / Follow-up & intake Your selected lane

Keep the next step off your to-do list.

A conversation has happened. The work still isn’t ready to move.

You’re waiting for an intake answer, a booking decision, or a missing document. Help people complete those steps through structured questions and follow-up, rather than relying on your team to remember every open thread.

Your starting goal
More complete intake. Less time spent checking and reminding.

The work involved: Intake conversations, document reminders, follow-up sequences, and routing for exceptions.

Professional advice and decisions remain with your qualified team. The starting scope is administrative intake and follow-up.

Choose follow-up & intake

Published capabilities for law firms and mortgage brokers.

04 / Workflow connections Your selected lane

Let the conversation move the work forward.

A helpful conversation still creates work when someone has to copy the details into another system.

Connect the agent to the tools involved in the task. CRM, calendar, ecommerce, and custom connections can be scoped around the information and actions you need.

Your starting goal
Less copying, checking, and coordination between systems.

The work involved: Integration setup, data mapping, workflow configuration, and testing of the actions in scope.

Choose workflow connections

View published integration capabilities

Workflow connections can support the other lanes. Your proposal should make clear which integrations are included and which require additional work.

04 / Implementation included in the plan

You choose the job. You don’t have to build it.

The agent is part of the service. Making it work inside your business is the other part.

Your workflow shapes the setup.

Your processes, approved information, and customer conversations determine what gets built.

Your systems are part of the work.

The configuration and connections are agreed around the task, rather than left for your team to assemble.

Your team keeps visibility.

Review conversations and performance, and request updates through the Prospera platform.

You have support after launch.

Monitoring and ongoing improvement are part of Prospera’s service offer. Confirm the responsibilities and support level in your agreement.

Bring one recurring task. Review what could be handled, what should stay with your team, and what setup would involve.

Read Prospera’s published delivery approach
Book your workflow review

05 / Agency delivery

Your brand. Your clients. A team behind the work.

Your selected lane

Your clients see your name on the work. You need delivery you can stand behind.

Review your agency workflow

Give clients tailored AI agents without building the underlying platform yourself. Keep your brand, pricing, and client relationship, with Prospera building and deploying agents or supporting your team’s delivery.

Reuse suitable workflows across accounts while adapting the conversations and systems to each client.

Your delivery path
  1. Choose a client use case.
  2. Agree on delivery and support responsibilities.
  3. Configure, test, and launch under your brand.
  4. Review and support the account.

“Prospera allowed us to offer AI solutions to clients without building our own infrastructure.”

Founder · Automation Agency
Agency unnamed in the published testimonial.
View published feedback and reseller capabilities

06 / Customer voices

What clients say changed.

More support capacity. Less chasing. Intake that keeps moving. In the words of clients featured by Prospera.

Related to your selected job

Support capacity without extra headcount

“Prospera helped us scale customer support during peak seasons without adding headcount.”

Operations Lead · E-commerce Brand
Company unnamed.
View published feedback
Related to your selected job

Less chasing for the sales team

“Our agents spend less time chasing and more time closing.”

Brokerage Operations Lead
Brokerage unnamed.
View published feedback
Related to your selected job

Faster, more consistent intake

“Prospera helped us capture and qualify leads we were previously missing. Our intake process is now faster and more consistent.”

Managing Partner · Law Firm
Firm unnamed.
View published feedback
Related to your selected job

After-hours inquiries picked up

“Prospera's agent picks up the leads that used to sit until morning, and it sounds like our team.”

Mortgage-brokerage testimonial
Speaker and company not identified by name.
View published feedback

Client feedback published by Prospera. These are reported experiences, not independently verified performance measurements or guarantees of your results. Outcome headings summarize the accompanying feedback.

Review your own workflow

07 / Follow the work

Look beyond the conversation.

A convincing answer is only part of the job. Look at the booking, the updated record, the reminder, or the handoff that follows.

A routine support inquiry

Illustrative workflow
  1. 01 / The request

    A customer needs an update.

    They ask about an order through a supported customer channel.

  2. 02 / The check

    The approved information is checked.

    The workflow uses the information and access agreed for the task.

  3. 03 / The action

    The next step becomes clear.

    The customer receives an answer or an action that is within scope.

  4. 04 / The handoff

    Your team handles the exception.

    A request outside the agreed rules follows the human handoff path.

Look at the difficult part, too.

What happens when the question is unclear? When an action is outside the agent’s scope? When someone needs a person?

Your customer should have a way forward. Your team should be able to see what happened.

Visit Prospera’s live demo page

This example changes with your selected job. It illustrates a proposed task path, not a live deployment, actual customer conversation, or measured result. Required integrations, permissions, and escalation rules must be confirmed.

08 / Your first deployment

Start with one workflow. Decide what earns the next one.

Use your review to agree on the task, the boundaries, and what a useful result would look like.

  1. Choose a task worth taking off your plate.

    Review how it gets done today, where it stalls, and how much attention it requires. Choose a useful starting point rather than automating everything at once.

    Agree on: A defined job, its boundaries, and a way to judge improvement.

  2. Check it against how your business works.

    Review the information and system connections. Test normal requests, awkward questions, and the points where a person needs to take over.

    Agree on: The approved workflow, including what it must not do.

  3. Launch within an agreed scope.

    Start with the channels, tasks, and volume you have approved. Keep responsibilities clear for the work that remains with your team.

    Agree on: A defined deployment and a named route for support.

  4. Review what changed before you expand.

    Did the task get completed correctly? Did customers have to contact you again? Did your team spend less time handling and correcting the work?

    Look for: Evidence for improving, expanding, or changing the setup.

This is a proposed starting process. Your implementation schedule, approval steps, and support responsibilities should be confirmed in the final scope.

09 / What success should mean

Judge it by what gets done. And what comes off your plate.

Agree on the measures that matter for the job you selected.

Support workload
Correct resolution, repeat contact, customer feedback, and total team handling time.
Lead handling
Response time, suitable appointments, attendance, and manual follow-up effort.
Intake and follow-up
Completion, outstanding information, stalled files, and time spent reminding.
Connected workflows
Successful actions, missing or incorrect records, and manual corrections.
Agency delivery
Deployment effort, support load, client retention, and delivery margin.

More automated conversations are useful only when the work and the customer experience improve.

These are proposed evaluation measures, not claims about results already achieved.

10 / Scope and cost

Know what you’re handing off. Know what you’re paying for.

Review the work, responsibilities, and cost before you commit.

Your starting workflow
Define the task, channels, systems, and limits covered by the deployment.
Your setup
Confirm the implementation fee, currency, included configuration, and any custom integration work.
Your ongoing service
Confirm the monthly amount and which platform, monitoring, maintenance, and support responsibilities it includes.
Your usage
Check included allowances, overage rates, and separate third-party charges.
Your terms
Review the minimum commitment, cancellation terms, and how additional work is requested and priced.
Review your starting scope View published platform plans

Confirm the complete cost of your deployment, including any setup, custom integration, usage, support, and third-party fees that apply. No all-in implementation price is quoted here.

11 / Before you start

A few things worth asking.

You should know what changes for your team before you change the way work gets done.

Will you have to build and maintain the agent yourself?

Prospera’s offer includes implementation and ongoing support. Your part is supplying and approving business information, identifying who handles exceptions, and agreeing on the work in scope. Confirm the division of responsibilities during your review.

Do you need to replace your current systems?

Start by checking what can connect to the tools you already use. Prospera lists ecommerce integrations including Shopify, Magento, and WooCommerce, alongside custom integration work. Compatibility and available actions need to be confirmed for your setup.

What happens when a customer needs a person?

Make the handoff part of the proposed workflow. Agree on when the agent should stop, who receives the inquiry, what context they receive, and what the customer is told next.

Can you start with a smaller deployment?

The proposed starting offer is one defined workflow. Use the review to agree on a manageable scope and how you will assess it before taking on additional work.

How should you handle sensitive information?

Review the data the task needs, where it goes, who can access it, how long it is retained, and how deletion works. Resolve these requirements before connecting sensitive records.

How quickly could you launch?

Timing depends on the task, information, system access, integrations, and testing required. Agree on a schedule after those requirements are understood.

12 / Start with one job

What keeps getting pushed back because your team is busy?

Start there. Bring the recurring questions, the unanswered inquiries, or the follow-up that keeps landing back on your list.

Review what could be handled, what should stay with your team, and what a first deployment would involve.

You don’t need to automate your whole business. Start with the job that keeps pulling you away.

Your workflow review.

Choose a starting point, then pick a time on Prospera’s booking page.

A useful starting discussion

Review repeated questions, approved answers, system access, and the point where a person should take over.

Choose a time

You’re booking a sales conversation about your workflow and whether Prospera fits. You’re not purchasing a deployment.

Booking opens on HubSpot, where you provide your contact details. Your optional note stays on this page and is not submitted or saved by it. Copy the brief to share it. Please leave sensitive customer information out.

Prefer email? contact@prosperalabs.ai

Loop

Ecommerce commercial partner

A published commercial partnership. Not an independent product certification or customer review.

Read the announcement